Business Wire IndiaSalesken, a leading conversational intelligence platform, has been recognised as the “high performer” in the Conversational Intelligence Space, for the fourth time in a row, by G2 – world’s leading B2B software & services review platform in their spring 2021 report. Salesken was ranked number 1 in the conversational intelligence category, based on factors such as ease of doing business with, quality of support, and likelihood to recommend data. The company secured a rating of 9.73 out of 10, scoring the highest in each of the factors and in the process outperformed some of the biggest names in the conversational intelligence space globally. Additionally, the company has been recognised for Best Relationship, High Performer Mid-Market, High Performer Enterprise, and High Performer Asia.
Salesken’s conversation AI platform uses real-time insights and cues to help sales teams improve conversions across calls, webinars, presentations and emails. The platform also allows them to gauge customer sentiment during a sales pitch and gives them unparalleled visibility into the performance of sales teams via qualitative analytics – revealing knowledge or skill gaps within their teams.
"We are delighted to be adjudged the G2 high performer in the Conversational Intelligence Relationship Index, for the fourth time in a row. This is a testament to our relentless pursuit towards ensuring a quality product as well as complete customer satisfaction. We would like to thank our users for their feedback. It motivates us to excel and maintain this trust and relationship with our clientele,” said Surga Thilakan, Co-Founder & CEO at Salesken.
Salesken’s relationship score was calculated by a proprietary algorithm that factors in real-user satisfaction ratings for a number of relationship-related review questions. Software buyers can compare products in the Conversation Intelligence category according to their Relationship scores to streamline the buying process and quickly identify the products that provide the best relationship with software sellers based on the experiences of their peers. For sellers, media, investors, and analysts, the Index provides benchmarks for product comparison and market trend analysis.
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