Sinch launches KakaoTalk in its Conversation API

The new KakaoTalk channel lets brands around the world communicate with their customers in South Korea and beyond STOCKHOLM, Sweden — October 12, 2022 — Sinch AB (publ), a global leader in cloud communications and mobile customer engagement, today announced…

Sinch and Zapier expand partnership to deliver widest range of messaging to businesses — seamlessly

New integration enables Zapier customers to connect existing business apps and processes to messaging channels with Sinch’s Conversation API STOCKHOLM, Sweden, and ATLANTA – September 21, 2022 – Sinch, a global leader in cloud communications and mobile customer engagement, today…

Sinch and Blueshift to extend customer engagement into conversational channels

Sinch and Blueshift to extend customer engagement into conversational channels Integration enables marketers to trigger two-way conversations at the appropriate moments in each customer’s journey ATLANTA and SAN FRANCISCO, Aug 31, 2022 – Sinch, a global leader in cloud communications…

New Study Shows Nearly 80 Percent of Companies Will Implement Conversational Customer Engagement to Improve Customer Experience

White paper showcases Sinch-sponsored study: more than half of enterprises surveyed are increasing investments in CPaaS to power conversational customer engagement STOCKHOLM and ATLANTA – February 8, 2022 – Nearly 80% of companies have or will implement conversational customer engagement…

Next Leadership Development Corporation Partners with Bright Pattern to Create Community Communications Center Supporting Black Boston Residents

Next Leadership Development Corporation launches revolutionary Community Communications Center, serving as an omnichannel information center to mitigate systemic racism and connect Black Boston residents with resources SOUTH SAN FRANCISCO, Calif., Nov. 30, 2021 /PRNewswire/ — Bright Pattern, a leading provider…

Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report

Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for innovation in Omnichannel, AI, and IT Service Management functionality SOUTH SAN FRANCISCO, Calif., Nov. 16, 2021 /PRNewswire/ — Bright Pattern announced its placement as…

The Leading Online Travel Agency in Australia and New Zealand Deploys Bright Pattern for Omnichannel Digital CX

Digital-first travel company deploys Bright Pattern Contact Center software to drive sales and improve customer experience using chat, messengers, SMS, in-app messaging, and voice. SOUTH SAN FRANCISCO, Calif., Aug. 17, 2021 /PRNewswire/ — Bright Pattern, a leading provider of AI-powered…

Parliamentarians with innovators for India launches India’s first AI powered vaccine awareness campaign Immunise

–     PI India is engaging with Bobble AI to connect with millennial and Gen Zies and ensure greater uptake of vaccinations, assisting the government’s aim of 10 million vaccinations a day which is still 40.1 lakh a day right now…

The hi Dollar (HI) Lists on UNISWAP

Withdrawals Enabled Along with Listing on the World’s Largest Decentralized Exchange SINGAPORE, Aug. 8, 2021 /PRNewswire/ — hi, a not-for-profit fintech bridging the divide between traditional fintech and crypto, has enabled withdrawals of hi Dollars (HI), the hi Platfrom’s membership…

Sodexo, Global Food and Facilities Management Services Provider, Chooses Bright Pattern for Omnichannel CX

Global food giant chooses Bright Pattern to unify interactions across channels and business units for their Latin American contact center operations SOUTH SAN FRANCISCO, Calif., Aug. 4, 2021 /PRNewswire/ — Bright Pattern, a leading provider of AI-powered cloud contact center software,…