Alton Towers Smiler breaks down leaving people 100ft in the air
The Smiler ride at Alton Towers left people hanging 100ft in the air today for 20 minutes after its breaks down.
According to one eye witness, the ride was stuck vertically, filled with people, for around 20 minutes at 6 pm.
An Alton Towers spokesman said: ‘We apologise to all guests affected by the stoppage on The Smiler late this afternoon. ‘Our guest relations team have spoken to everyone on board to offer return tickets to the park as compensation for the inconvenience.
‘Our technical team are working to reset the ride this evening so this should not affect guests visiting the park tomorrow.’
Thankfully, the staff was able to get it going again and no one was injured.
Staffs at the park are working to reset the ride so it will be open for guests visiting the park tomorrow.
One visitor to the park tweeted to say: “The Smiler at Alton Towers got stuck just before we were meant to get onto it.
“There were announcements about technical issues. We were handed out water bottles, waited and decided to leave.
“Went out through the staff exit. People on the ride must have been stuck at least 20 mins.”
It comes just four years after an accident on the rollercoaster left five people seriously injured.